Hoyland Insurance Brokers Ltd.

COVID-19 OFFICE RESTRICTIONS

In line with Government guidelines our office is now open to customers again, with a restriction on the number of customers in the office at any one time to a maximum of two.

If we do already have two customers in the office, then we kindly ask you to wait outside until we have finished serving them or call back later.

We do apologise for any inconvenience caused, but our staff and customers’ health is our top priority as well as trying to keep our service to customers as available as possible.

Other staff are still available over the phone and also note that if at any time in the coming days or weeks ahead we do need to close the office for staff health or new guidelines you will always be able to contact us during office hours on 01226 744716.

Premium Finance Customers

We are aware that a number of customers may struggle to pay their insurance premiums in light of recent Government plans to control the spread of the virus.

We want to reassure you that our finance providers, Close Premium Finance, are working on plans to minimise any financial impact to our customers.

In the meantime, if any of our customers do begin to have difficulties with their monthly payments, please contact CPF via the following methods:

• Personal Customers (Car, Household, Van) – 0333 321 8566
• Commercial Customers (Business & Fleet) – 0333 321 8567
• Alternatively, you can email them at – customerservicespf@closebrothers.com

Each customer will be treated on a case by case basis, and CPF will continue to keep us updated as the situation evolves to any further measures they may put in place.

Established in 1979, Hoyland Insurance Brokers are an independent family-owned insurance broker based in Barnsley, South Yorkshire, that has built a reputation for friendly and efficient customer service for both commercial and personal lines of business. Our staff have a combined experience of over 100 years in insurance broking, so you can always be sure of our expertise across all lines of general insurance.

Every client’s needs are dealt with personally and the high level of satisfaction with our service is reflected by the loyalty of our clients over many years. We deal with a large number of insurance companies, of whom many specialise in different areas, which allows us to offer you a highly personalised service, and give you the most appropriate and effective cover for your particular requirements.

More and more people and businesses are buying their insurance online, however without a professional advisor to review the policy cover offered and discuss the options that are available it is very easy to miss out on important protection, which is usually only discovered in the event of a claim.

Our business offers a single point of contact for all of your insurance needs and will be more than happy to assist with any enquiries that you may have.